{ "meta": { "disclaimer": "Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. 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THEN, A COMMUNICATION ERROR OCCURRED WHILE DRIVING ROBOT ARM TO PARKING POSITION. THIS EVENT CAUSED A DELAY GREATER THAN ONE HOUR." }, { "mdr_text_key": "312101021", "text_type_code": "Additional Manufacturer Narrative", "patient_sequence_number": "0", "text": "ACCORDING TO TECHNICAL INVESTIGATION THE TECHNICAL ROOT CAUSE OF FIRST SHUTDOWN WAS DETERMINED TO BE A CRASH OF THE OPERATING SYSTEM. IT IS A COMPONENT ISSUE AND THE ROOT CAUSE FOR THIS ISSUE CANNOT BE DETERMINED. THE TECHNICAL ROOT CAUSE OF THE THREE FOLLOWING SHUTDOWNS IS A CONGESTED WINDOWS REGISTRY OR INVALID OR OUTDATED ENTRIES PROBABLY CAUSED BY AN INCOMPLETE UNINSTALL OR INCORRECT INPUT(S) OR MISSING ENTRIES. 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